Refund and Return Policy

1. No Refund Policy
   At Neta Cotton, we do not offer refunds on any purchases. Once an order is placed and processed, it cannot be canceled or refunded under any circumstances.
2. No Return Policy
   We do not accept returns for any products. Please ensure you check all product details, sizes, and descriptions before placing an order.
3. Exchange Policy (Subject to Product Condition)
   We offer exchanges only under the following conditions:

The exchange request must be made within 3 days of receiving the product.

The product must be unused, unwashed, and in its original condition with tags and packaging intact.

Exchange is available only if the received product is damaged or defective upon delivery.

Customers must provide unboxing video proof in case of damage or defect claims.

Exchange approval is at the sole discretion of Neta Cotton, based on the product condition.

4. Exchange Process
   Email us at contact.netacotton@gmail.com or WhatsApp us at +91 77100 34448 with your order details and issue.

Attach clear images or video proof of the defect/damage.

Once approved, you will be required to return the product at your own shipping cost.

After inspection, we will process an exchange for the same product or an equivalent one.

5. Important Notes
   Exchange is not applicable for size issues (please refer to our size chart before ordering).

No exchanges will be processed for minor color variations due to screen differences.

We reserve the right to reject exchange requests that do not meet our policy conditions.

For any queries, contact our support team at contact.netacotton@gmail.com